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Restore emergency

Lost data? Tell us now.

Every edition, including Free, gets help the same business day when data is lost or a production restore is blocked. A person reads this form, not a bot.

Describe the emergency

This opens a P1 request on our support desk. We reply by e-mail before the end of the business day it arrives in (09:30–18:30 IST, Monday to Friday, except Indian national holidays); outside those hours, by the end of the next business day. Paying customers can also open requests from the customer portal.

Engine and version, the error text and what you have tried. Never send passwords or keys.